Shipping

DELIVERY

At Wakanesa.com, we aim to deliver your orders quickly and reliably.

Within Kenya: Orders are typically delivered within 2–5 business days.
East Africa Region: Delivery takes approximately 5–10 business days depending on your location.
International Orders: Delivery times vary by country, usually between 7–21 business days.

Shipping fees depend on the delivery location and will be clearly displayed during checkout. While we strive to meet delivery timelines, unforeseen delays (e.g., customs, strikes, weather) may occur. We will always keep you updated in such cases.

RECEIPT OF PRODUCT

We offer safe and flexible payment options for your convenience, including:

M-Pesa Paybill & Till Numbers
Credit/Debit Cards (Visa, MasterCard)
Bank Transfers
PayPal (for international customers)

All transactions are secured with SSL encryption. Prices are displayed in Kenyan Shillings (KES) by default, with options for other currencies when applicable. If you are paying in another currency, conversion rates will apply based on your bank or payment provider

INSPECTION OF PRODUCT

Disclaimer

Wakanesa.com makes every effort to ensure product details, descriptions, and prices are accurate. However, we do not guarantee that all information is free of errors. Product colors and images may vary slightly depending on your device or screen.

We are not liable for any indirect damages, delays, or losses that may arise from the use of our site or products purchased through us.

ADDITIONAL INFO

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Product Quality

Storage Fees

Risk of loss

Force Majeure